I am contacting you on behalf of The Contemporary Arts Society for Wales (CASW) with regard to our recent visit to Newcastle organised through the Greatdays Travel group.

Everything worked so well with the coach from Mainline and it was always clean and comfortable. In particular I wanted to express our thanks and gratitude to your driver Mark Gawmon. His driving was impeccable and he was always so very helpful, informative and accommodating with regard to our requests and requirements. I know that he did a lot of research to make sure that he could get the coach as close as possible to the places that we visited on the tour. What is more he was friendly and humorous and a pleasure to work and be with throughout the week.

Alan Salisbury CASW Study Tour Co ordinater.