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Reviews 2023

9 November 2023

Donegal Square Travel / DMC Thistle

Many thanks to Mainline Coaches for providing the superior quality of coach so enjoyed by all during our recent coach tour. Special mention goes to Bradley Simpkins for his safe and professional driving skills and friendly rapport with all passengers that attributed greatly to the success of our tour.

Bradley was the perfect ambassador for Mainline Coaches, always impeccably turned out, courteous and obliging at all times and for me personally – such a privilege and pleasure to teamwork alongside.

Having worked within the tourism sector throughout the UK & Ireland for a considerable period, it is my qualified opinion that Mainline Coaches have exceeded all expectations.

Kilsby Willaims Company Trip

We hired a coach/driver for a return airport transfer for our Company trip last Fri/Sun.

I would just like to say – as per last year – your service was outstanding. Both ways a clean comfortable coach with a very friendly driver. They arrived promptly for both pick up times too!

We look forward to booking you again for our trip next year and will be in touch as soon as we have booked flights.

Royal Welsh College of Music and Drama Student Trip

I’m writing to pass on my personal thanks to Gary, who was our driver from Royal Welsh College of Music and Drama for a student trip to Bristol yesterday (Mon 23rd Oct).

Gary went over and above to make sure we all got to our home destination safely last night, particularly me who had received some troubling family news on the journey home.

If there is an opportunity for you to pass on my personal thanks to Gary I would be very grateful.

School Trip

I went on a school trip to Belgium and France from Sunday to Wednesday and our coach driver was amazing and I’d like to put in a good name for her, her name was Linda, thank you very much to Linda, keep up the good work.

Trip to Manchester

I wanted to take a moment to express my gratitude for the excellent service I received from your company during my recent trip to Manchester. I had an amazing experience and I wanted to share my feedback with you.

First, the punctuality of the bus was remarkable. It arrived right on time, which is crucial for a smooth and stress-free journey. The fact that I could rely on your company’s timeliness was truly appreciated.

The driver was exceptional. He was also incredibly friendly and accommodating. His professionalism and courteous demeanor added to the overall enjoyment of the trip.

Another aspect of your service that I’d like to commend is your responsiveness through email. Your prompt and helpful responses to my queries made me feel valued as a customer. I always felt confident that I could rely on your support and assistance.

Thank you once again for providing a top-notch service that I can trust. Your company has made my travel experience incredibly pleasant and I look forward to continuing our partnership
for my future journeys.

Great Service – Trip to Bristol

I thought I would email to express how impressed we were with our driver on our coach trip to Bristol yesterday! Jake was absolutely fabulous and I can’t thank him enough for his service, he was so lovely, well-mannered, and went out of his way to cater to everyone on the journey! Just an all-round top guy and a real asset to your team! Could you please pass on my kind regards and gratitude to him, I really appreciate it!

Rhondda School Rugby

15 April 2024

RSR – Visit to Parliament

As a community project, we endeavour to provide Rhondda children with life experiences they will treasure and remember throughout their lives.
This wonderful trip to London is no exception and has only been possible with the help of others including Chris Bryant MP and his constituency office manager Gareth Wyn Hughes. A special thank you to Mr Chris Mainwaring of Mainline Coaches Ltd, who have generously applied a substantial discount to the travel costs. Rhondda people like this make our valleys a great place to live and flourish – we thank them all

Regards Rob Summerhill – Organiser

Written by: Mainline Admin

What our school customers say about us –

12 April 2024

I am emailing to praise the driver (Ian James) that took our children to Big Pit today.  He was like a tour guide on the journey to the pit explaining the children about each area they drove through and all the pits that passed.  They enjoyed his talks so much that they inviting him to join them on their journey underground instead of waiting on the bus.

M. Dainton   Rheolwr Swyddfa / Bursar      Ysgol y Castell

Written by: Mainline Admin

What our customers say about us ….

12 April 2024

One of your drivers,Tony, took us yesterday to Newtown Powys. I would like to compliment Tony and your company for the high standard that we encountered yesterday. 

We were a party of Parkinson sufferers and their carers. 

Tony was so helpful and nothing was too much trouble for him. He was an excellent driver and very friendly and reliable. 

I will keep your company as my first choice if I organise coach hire again and will recommend your company to other people.

Thank you again.

Ruth Smith.

Written by: Mainline Admin