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Reviews 2023

9 November 2023

Donegal Square Travel / DMC Thistle

Many thanks to Mainline Coaches for providing the superior quality of coach so enjoyed by all during our recent coach tour. Special mention goes to Bradley Simpkins for his safe and professional driving skills and friendly rapport with all passengers that attributed greatly to the success of our tour.

Bradley was the perfect ambassador for Mainline Coaches, always impeccably turned out, courteous and obliging at all times and for me personally – such a privilege and pleasure to teamwork alongside.

Having worked within the tourism sector throughout the UK & Ireland for a considerable period, it is my qualified opinion that Mainline Coaches have exceeded all expectations.

Kilsby Willaims Company Trip

We hired a coach/driver for a return airport transfer for our Company trip last Fri/Sun.

I would just like to say – as per last year – your service was outstanding. Both ways a clean comfortable coach with a very friendly driver. They arrived promptly for both pick up times too!

We look forward to booking you again for our trip next year and will be in touch as soon as we have booked flights.

Royal Welsh College of Music and Drama Student Trip

I’m writing to pass on my personal thanks to Gary, who was our driver from Royal Welsh College of Music and Drama for a student trip to Bristol yesterday (Mon 23rd Oct).

Gary went over and above to make sure we all got to our home destination safely last night, particularly me who had received some troubling family news on the journey home.

If there is an opportunity for you to pass on my personal thanks to Gary I would be very grateful.

School Trip

I went on a school trip to Belgium and France from Sunday to Wednesday and our coach driver was amazing and I’d like to put in a good name for her, her name was Linda, thank you very much to Linda, keep up the good work.

Trip to Manchester

I wanted to take a moment to express my gratitude for the excellent service I received from your company during my recent trip to Manchester. I had an amazing experience and I wanted to share my feedback with you.

First, the punctuality of the bus was remarkable. It arrived right on time, which is crucial for a smooth and stress-free journey. The fact that I could rely on your company’s timeliness was truly appreciated.

The driver was exceptional. He was also incredibly friendly and accommodating. His professionalism and courteous demeanor added to the overall enjoyment of the trip.

Another aspect of your service that I’d like to commend is your responsiveness through email. Your prompt and helpful responses to my queries made me feel valued as a customer. I always felt confident that I could rely on your support and assistance.

Thank you once again for providing a top-notch service that I can trust. Your company has made my travel experience incredibly pleasant and I look forward to continuing our partnership
for my future journeys.

Great Service – Trip to Bristol

I thought I would email to express how impressed we were with our driver on our coach trip to Bristol yesterday! Jake was absolutely fabulous and I can’t thank him enough for his service, he was so lovely, well-mannered, and went out of his way to cater to everyone on the journey! Just an all-round top guy and a real asset to your team! Could you please pass on my kind regards and gratitude to him, I really appreciate it!

Mainline Coaches accepted as a member of the UK Inbound Association

4 December 2023

We are delighted and proud to grow our business within the UK Inbound sector and show the world the wonderful art, history, culture and landscape we have on offer.  By being members of UK Inbound we will have full support in the months and years ahead to develop our business.   We have a dedicated and experienced team with a wealth of knowledge about the tourism industry and with the assistance of UK Inbound we can provide valuable insights and data to help develop and support our business.