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Customer Feedback

21 October 2025

21 Oct

Hello I just wanted to give some feedback after our recent trip to Blackpool.

I am so glad I booked with Mainline, from finding out information, quotes and the journey it was so seamless.

The drivers Damien and Mark were just brilliant. Even when having to change our departure times home they took it all in their stride which took the pressure off slightly with the ever changing end time with the competition.

I would definitely recommend Mainline to anyone and will be using again.

Thanks you Helen Evans

Debbie Chapman Dancers

Written by: Mainline Admin

Driver Compliment

20 October 2025

I organised my first Contemporary Arts Society of Wales Tour this week with the company Greatdays. They chose your coach company to guide us around the roads of North Wales. Please could you pass on our heartfelt thanks to Damien Matthews, who was our very competent driver for the four days. He was pleasant, chatty and considerate with us. Some of our members required particular attention with regard to mobility issues and he was excellent, always trying to find the best location for ‘drop off and pick up points’. This certainly brought the smiles. We were also extremely impressed with the due care and attention he gave to other road users and never flustered when the road and access points became narrow and challenging- he gave a lesson in driving skills to us all.

I am sure that Mainline Coach company will be high on our list again and I will ensure that Greatdays hear of our wonderful experience with your company.

 

Kind regards

Isobel Davies  Vice Chair of Contemporary Arts Society of Wales

Written by: Mainline Admin